At the time you are facing a life-threatening condition such as unstoppable bleeding, heart attack or organ failure, the only way you can think of securing your life and fighting the impending health risk is by calling an emergency medical vehicle. While for minor medical issues such as surface wounds and sudden body pains, a BLS ambulance might work, but when it is a matter of life and death only an ICU ambulance is a safe bet.
When you or your loved one is undergoing the horrid experience, you might become emotionally weak and think you can’t help it. However, being the prime informant, your assistance is invaluable to our dispatcher.
Here are the 6 steps you need to follow for doing your best whenever you call an ICU ambulance provider–
1.Don’t Panic – In case, you are reporting about one of your loved ones who need urgent medical aid, sadness and despair might overwhelm your heart. This can make you foggy as you speak. You need to think clearly in order to narrate the events right and allow our representative to understand what actually happened.
So, the first and foremost thing to keep in mind is to control your emotions and stay calm. Being poised gives you the chance to express and communicate the situation better.
2.Send the Precise Location – This sounds obvious, but in rare cases, the callers are not aware of their current location. It can be because they were travelling away from home or are new to the place. In both instances, your first priority is to know your current location. A location tracking app such as Google Maps can help. If the internet is not accessible on your phone, contact your neighbors and note down the address. Recommending names of prominent landmarks can eliminate confusions while the ambulance navigates its way and reaches your home.
3.Don’t Hang Up – Until our rep asks you to, don’t end your call! From the moment we receive your call to the last minute, our team is working on your inputs to make the transportation time shorter. Generally, the vehicle is sent to the patient as soon as the location is noted down.
4.Collect their Medical history – During such critical circumstances, we try our level best to offer some relief to the patient. More often than not, you might talk to our medical team who will provide you instructions on how to stabilize the patient till our ICU ambulance reaches your home. A patient’s medical history can be of great help. It largely helps the doctors determine the right course of action. So, if the medical records are accessible, try collecting them at one place before our team reaches.
5.Lock the Pets – Having a pet roaming openly around your house can become a problem when our crew finally arrives at the location. Firstly, your pet might block their way or bark owning to its protective instinct; it will waste the precious time our crew should be spending on the patient. Secondly, even for pets watching their family members in pain can be a traumatizing experience. It is best to lock them in another room or keep them away from the area where the patient is positioned.
6.Be Patient – After our staff reports to the site, the first step they take is assessing the condition of the patient. They will simultaneously check him/ her for vital signs and run tests. All this happens in quick bursts. During the process, they might ask you more questions. To save time, the paramedics minimize their interaction with the family members until they administrate the right medications or treatment to the patient and carry him /her to the vehicle. Do not lose your patience while they conduct the required procedure.
This is the point at which the medical team decides where the patient should be possibly admitted. It mainly depends on the type of diseases he or she is suffering from and the nearest possible centres. For example, someone who had a deadly heart attack will be taken to the nearest cardiac hospital.
If you prefer a certain medical institution or a doctor who has been working with the patients previously, you can recommend their name to our team.
As soon as we get a call from our patrons, our first step is to ready our vehicles with Advanced medical equipment. Along with the required medical machinery comes a team of fighters i.e., a skilled driver, EMT (emergency medical technician) and a paramedic. Immense knowledge and practical experience of the crew comes in handy while the patient is on the way. To say the least, with Live Saver Ambulance you are always in safe hands.